All public libraries remain closed to the public. You can still access library materials using their contactless holds pickup service, Library Takeout! Clink the link to find updated branch hours by location.
“211 is an essential service that helps Albertans find the right resource or service for whatever issue they need help with, at the right time. 211 is available 24/7 by phone, text and chat. The service is free, confidential and available in over 170 languages over the phone.”
311 is Edmonton’s non-emergency phone line for City government information and services. It provides residents, businesses and visitors with ease of access through a central point of contact for their city needs. 311 does not replace 911. Anyone requiring fire, ambulance, police emergency assistance must call 911 for emergency assistance.
311 Online provides citizens with the convenience of self service options to common city services such as:
Registering a bylaw complaint
Non-English-speaking callers may request the assistance of an interpreter. The 311 agent will connect with an external interpretive service to assist with the call. The interpretive service offers assistance in more than 150 languages. 780-442-5311 (Outside Edmonton) 780-944-5555 (TTY)